About IBNET Objectives of IBNET Core indicators Data Collection Results Sharing Results How does IBNET work FAQ IBNET Toolkit IBNET Data Utility Information General Information Service Area Staff Water Service Sewerage Service Financial Information Tariff Information Customers Relations IBNET Indicators Service Coverage Consumption Production Non revenue water Metering practices Network performance Cost & Staffing Quality of Service Billings & Collection Financial Performance Assets Affordability of services Process Indicators IBNET Toolkit About benchmarking Using IBNET Toolkit Instructions Download Toolkit Search DataBase Search DB Benchmarking Methodologies Checklist Organize Team Identify Objectives Select Methodologies Collect Data Verify Data