IBNET Data
As one of the major objectives of IBNET is to develop a dataset with comparable indicators, it is important to use a data list that uses standardized data definitions to be able to calculate and compare performance indicators. Please follow the IBNET data definitions as close as possible when you input the performance data into the toolkit. In case, a specific data input is not available in your utility, please try to estimate it. When doing so, please provide a comment that this specific data input was estimated and not collected (Please see IBNET Quality Assurance for details).
Data definitions
Most data items are required as either a numerator or a denominator for one or more of the cost and performance indicators contained. Those that are not used for this purpose provide additional data that will be helpful in making comparisons between utilities. Some are ‘context information’ such as the range of services provided, or the nature of the area served. Others indicate how the utility carries out certain activities; planning, managing staff, sources of finance and customer relations.
Before entering data, make sure that you have decided which indicators you wish to use, and therefore which data you need to enter. Please enter data for as many years as possible. Please note that all annual data should refer to fiscal years, for consistency with financial data.
Data Categories
If you have any questions, please contact us
You can download the complete set of the data inputs from here.
