Water benchmarking




Other utilities

  • Mohammad A. Mustafa. Benchmarking Regulators: Making Telecom Regulators More Effective in the Middle East. Public Policy for the Private Sector. Note Number 247. World Bank, Washington, DC. June 2002.



Monitoring & Evaluation

  • Kristof De Witte, Rui C. Marques, Designing incentives in local publicutilities, an international comparison of the drinking water sector(See attached file: International comparison water 17-01.pdf)
  • Shandong Province IBNET Urban Water Assessment(See attached file: Final Shangdong IBNET Report 230407.2.pdf)
  • Baker, Judy. Evaluating the Impact of Development Projects on Poverty: A Handbook for Practitioners. Directions in Development, World Bank, Washington DC, 2000.
  • Donnelly, Janet (editor). Who are the Question-makers? A Participatory Evaluation Handbook. Office of Evaluation and Strategic Planning, UNDP, New York, 1997.
  • Hatry, Harry P. Performance Measurement: Getting Results. Washington, D.C.: The Urban Institute Press, 1999
  • Khan, M. Adil . A Guidebook on Results Based Monitoring and Evaluation: Key Concepts, Issues and Applications. Monitoring and Progress Review Division, Ministry of Plan Implementation, Government of Sri Lanka. Colombo, Sri Lanka, 2001
  • Kusek, J. Z. and R. C. Rist. Building a Performance-Based Monitoring and Evaluation System: The Challenges Facing Developing Countries. Evaluation Journal of Australasia. 1(2): 14–23, 2001.
  • Kusek, Jody Zall and Ray C. Rist. Ten Steps to a Results Based Monitoring and Evaluation System. The World Bank, Washington, D.C, 2004
  • Prennushi, G., G. Rubio, and K. Subbarao. Monitoring and Evaluation. In Sourcebook for Poverty Reduction Strategies . Washington, D.C. The World Bank, 2000.
  • Ravallion, Martin. The Mystery of the Vanishing Benefits: Ms. Speedy Analyst’s Introduction to Evaluation. Policy Research Working Paper 2153, World Bank, Development Economics Research Group, Washington, D.C., 1999.
  • United Nations Development Programme, Handbook on monitoring and evaluating on results. Office of Evaluations and Strategic Planning. New York, 2002.
  • Worthen, Blaine R., James R. Sanders, and Jody Fitzpatrick. Program Evaluation: Alternative Approaches and Practical Guidelines, 2nd Edition, White Plains, NY, 1997.
Website based Tools and Manuals
  • The Gateway to Development Information (eldis), Methods, Tools and Manuals. This site contains range of guidelines and manuals to help development practitioners in carrying out participatory M&E.
  • The M and E News – the M and E News is a news service focusing on developments in monitoring and evaluation methods relevant to development projects with social development objectives.
  • USAID, Center for Development Information and Evaluation – USAID’s Center for Development Information and Evaluation (CDIE) publishes a wide range of impact evaluations, program and operational assessments, managing for results reports, performance monitoring tips and the USAID Evaluation News.
  • World Bank, Impact Evaluation – This site aims at disseminating information and providing resources for people and organizations working to assess and improve the effectiveness of projects and programs aimed at reducing poverty.

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