Admiraal, Remco J. and Jan G. van Helden. Benchmarking in the Dutch Waste-Water Treatment Sector. Public Money & Management, Vol. 23, pp. 113-118, April 2003.
Association of Dutch Water Companies (VEWIN). Reflections on Performance 2003: Benchmarking in the Dutch Water Industry. 2005 (English section, French version of this report is also available).
Berg, Sanford. The Art and Science of Benchmarking. Paper presented on conference on Global Developments in Water Industry Performance Benchmarking September 29, 2003, in Perth, Australia. Public Utilities Research Center (PURC).
Kristof De Witte, Rui C. Marques. Dise?o de Intrigantes en Utilidades deServicio Pu’blico Locales: Una Comparacio’n Internacional del sector de AguaPotable
(See attached file: International comparison water 17-01.pdf)
Hatry, Harry P. Performance Measurement: Getting Results. Washington, D.C.: The Urban Institute Press, 1999
Khan, M. Adil . A Guidebook on Results Based Monitoring and Evaluation: Key Concepts, Issues and Applications. Monitoring and Progress Review Division, Ministry of Plan Implementation, Government of Sri Lanka. Colombo, Sri Lanka, 2001
Kusek, J. Z. and R. C. Rist. Building a Performance-Based Monitoring and Evaluation System: The Challenges Facing Developing Countries. Evaluation Journal of Australasia. 1(2): 14–23, 2001.
Worthen, Blaine R., James R. Sanders, and Jody Fitzpatrick. Program Evaluation: Alternative Approaches and Practical Guidelines, 2nd Edition, White Plains, NY, 1997.
Herramientas de sitios web y manuales
The Gateway to Development Information (eldis), Methods, Tools and Manuals. This site contains range of guidelines and manuals to help development practitioners in carrying out participatory M&E.
The M and E News – the M and E News is a news service focusing on developments in monitoring and evaluation methods relevant to development projects with social development objectives.
USAID, Center for Development Information and Evaluation – USAID’s Center for Development Information and Evaluation (CDIE) publishes a wide range of impact evaluations, program and operational assessments, managing for results reports, performance monitoring tips and the USAID Evaluation News.
World Bank, Impact Evaluation – This site aims at disseminating information and providing resources for people and organizations working to assess and improve the effectiveness of projects and programs aimed at reducing poverty.